FAQ

FAQ (Frequently asked questions)
What is Mandi Se Sasta.com?
We are an online vegetable & fruit store. We sell directly to customer. This venture work under the a partnership firm “AKM Traders & Exporters” based in Chandigarh.
How can I place the order?
Anyone can order by Call, website & mobile app.
Call: – 99 88 88 2750
Website: – www.mandisesasta.com
Mobile App: – Mandi Se Sasta
When you place your order online (website or Mobile App) our executive will call you and take detail before deliver order to you.
What are the delivery timings?
We all deliver order in next day.
Example: – order before 10:00 PM & order deliver next day 11:00AM to 2:00PM & 5:00PM to 9:00 PM
Is all vegetable & fruits are fresh?
We never purchase vegetable & fruits in bulk & never keep them in cold storage. After collecting all order late night 09:00 PM we purchase all vegetable & fruits early in the morning from mandi. After purchasing our team sorted, weighted and packed neatly and then we and deliver in next few hours.
What are the payment option?
We generate only computerized for every order. Only for customer convenience we use following payment option:-
(01) Cash on Delivery
(02) Net Banking (Mobile app & website)
(03) Debit Card (on delivery you can pay via any bank card)
(04) member ship card
when you order online or by mobile app you will receive a message on your register mobile / E mail id with order summary & final amount detail.
Our delivery comes with a fully computerized bill. We request you to check bill thoroughly and pay to our delivery boy.
What are the Quality & refund policy?
Our team chose best quality vegetable & fruits for you. If you unsatisfied with our quality we would take back our product and refund your full amount.
Can I change delivery time if I am not available on time?
You can change delivery time while calling at 99 88 88 2750 (if your order is not on way to deliver & you can’t change your order timing via mail or any message). If any case you are not available on delivery time we can deliver to security guard at your society or to your neighbor.
What about bulk order for parties or wedding?
We talk bulk order on one day advanced order. We also give discount on bulk order. You can call us at our helpline no 99 88 88 2750 for detail.
Is there a delivery charge?
We try to give you best service. We do our best to give you free delivery in tri – city (Chandigarh, Mohali & Panchkula) if your order value is more then 299/-. If your order value is less then Rs 299 then surly we deliver at your doorstep with very nominal charge of Rs. 30/- extra delivery charges. (If you are our regular client and you have membership then we deliver any value order free of cost for you.)
Delivery of exotic fruits & vegetable?
Mostly all exotic fruits & Vegetable are not available all the year & also in INDIAN market. If you want to order please call us helpline no 99 88 88 2750 and place your order if exotic fruits & vegetable are available we manage & deliver best quality product for you.